GoutMate Terms of Use

1.1 These GoutMate Terms of Use ("these Terms") constitute an agreement between you ("you," "your," or the "User") and Yuncheng Yanhu Canghai Network Technology Co., Ltd. ("we," "us," or the "Company") regarding your use of the GoutMate mobile application ("the App") and related services ("the Services").

1.2 These Terms include the body of this agreement as well as any rules, announcements, or statements that we may publish from time to time, all of which form an integral part of these Terms once published.

1.3 We reserve the right to modify these Terms in response to changes in laws, regulations, or business needs, and to publish the revised Terms in a prominent location within the App. Your continued use of the App constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, please stop using the App.

2.1 Service Content

GoutMate is a mobile application focused on gout and hyperuricemia health management. We provide the following services:

• AI food analysis: take or upload food photos to identify foods and analyze purine, fructose, and glycemic load content;
• AI menu analysis: take or upload menu photos to identify dishes and receive dietary advice;
• Health profile: record height, weight, age, gender, uric acid levels, gout history, flare-up frequency, and lifestyle habits;
• Personalized diet plans: generate daily or weekly dietary recommendations based on your health profile and historical records;
• Diet records: record the types and portions of food you consume each day;
• Water intake records: record daily water intake and track goal achievement;
• Flare records: record gout flare locations, pain levels, medications, and notes;
• Health advice and statistical analysis: generate health reports, trend charts, and risk scores based on your records;
• Daily check-ins and health notes: help you build healthy habits;
• Custom food library: add, edit, and manage your commonly used foods;
• VIP membership service: subscribe to unlock more complete diet plans, health reports, and statistical features.

2.2 Service Changes

We reserve the right to modify, suspend, or terminate part or all of the Services at any time. For material changes, we will notify you in advance whenever possible, but we are not obligated to provide advance notice for routine maintenance, updates, or security fixes.

3.1 Registration Methods

You may register for and use the App through the following methods:

• WeChat authorization login;
• Sign in with Apple (iOS);
• Google account login (where applicable);
• Guest login (data may be lost if you change devices or uninstall the App; we recommend binding a formal account as soon as possible).

When logging in through a third party, you authorize us to obtain the public information provided by that platform (such as OpenID, nickname, profile picture, or Apple user identifier) to create your account and display your profile.

3.2 Account Security

You are responsible for keeping your account information secure and for all activities that occur under your account. If you discover any unauthorized use of your account or other abnormal activity, please contact us immediately.

3.3 Account Deactivation

You may apply to deactivate your account through "Me - Settings - Deactivate Account." After deactivation, we will process your personal data in accordance with the Privacy Policy. Completed transaction records may be retained for a certain period as required by laws and regulations.

4.1 Prohibited Conduct

When using the App, you may not:

• access or manipulate the App using automated scripts, bots, crawlers, or other non-human means;
• interfere with or disrupt the normal operation of the App or related servers;
• access our servers, databases, or other users' accounts or data without authorization;
• distribute viruses, malicious software, or other harmful code;
• upload, publish, or transmit illegal, infringing, false, harassing, defamatory, pornographic, violent, or other prohibited content;
• infringe upon the intellectual property rights, portrait rights, privacy rights, or other lawful rights of others;
• use the App for any illegal or non-compliant activities.

4.2 Content Standards

Food photos, health data, notes, and other content you upload should be truthful, accurate, and lawful and should not infringe upon the rights of others. You bear full legal responsibility for the content you upload.

4.3 Violation Handling

If you violate these Terms, we reserve the right to take measures including warnings, feature restrictions, account suspension or termination, deletion of violating content, and pursuit of legal liability, depending on the severity of the violation.

5.1 You retain ownership of the intellectual property rights in food photos, notes, and other content you upload.

5.2 To provide the Services, you grant us a non-exclusive, royalty-free, transferable, and sublicensable license to store, process, analyze, and display your content in order to perform AI recognition, generate health recommendations, produce statistical charts, and otherwise operate the App.

5.3 You warrant that the content you upload does not infringe upon the lawful rights of any third party. If your uploaded content causes us to suffer third-party claims, you shall be responsible for resolving such claims and compensating us for any losses.

6.1 The App and all of its content, including but not limited to text, images, icons, audio, video, software, code, interface design, databases, trademarks, and logos, are owned by us or the relevant rights holders.

6.2 Without our prior written authorization, you may not copy, modify, translate, distribute, rent, sell, reverse engineer, decompile, or disassemble the App or any part thereof, or use it for commercial purposes.

7.1 Subscription Services

The App offers VIP membership subscriptions that provide access to exclusive diet plans, health reports, and comprehensive statistics. Specific benefits are as displayed within the App.

7.2 Auto-Renewal

• VIP subscriptions may use an auto-renewal model. Subscription periods and fees are as shown on the in-app purchase page;
• Auto-renewal charges will be deducted from your Apple ID / Google Play account / WeChat Pay account within 24 hours before the current subscription period expires;
• You may cancel auto-renewal at least 24 hours before the subscription expires through the Apple App Store, Google Play, or WeChat Pay management page.

7.3 Restore Purchases

You may use the in-app "Restore Purchases" function to restore subscription benefits previously purchased under the same Apple ID or Google account.

7.4 Refunds

Refunds are subject to the refund policies of Apple App Store, Google Play, or WeChat Pay. You may submit refund requests through the corresponding platform, and we will cooperate in accordance with the platform's rules.

7.5 Price Adjustments

We reserve the right to adjust VIP prices. Price adjustments will not affect the current subscription period that you have already purchased.

8.1 Service Disclaimer

We strive to ensure the stability, accuracy, and security of the Services, but we do not guarantee that:

• the Services will be uninterrupted, timely, secure, or error-free;
• AI recognition and analysis results will be 100% accurate;
• all features will work normally on every device or operating system version;
• any content obtained through the App will meet your expectations.

8.2 Third-Party Service Disclaimer

The App may contain links to third-party websites or services (such as WeChat Pay, Apple, Google, etc.). We are not responsible for the content, privacy policies, or security of third-party services. When you use third-party services, you should comply with their terms.

9.1 To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, punitive, or consequential damages, including but not limited to lost profits, data loss, or loss of goodwill.

9.2 Except for personal injury caused by our intentional or gross negligence, our total liability for any claim shall not exceed the total amount you actually paid to us for the App in the 12 months preceding the claim.

10.1 You may stop using the App and deactivate your account at any time.

10.2 If you violate these Terms, we reserve the right to suspend or terminate the Services to you and to pursue legal liability.

10.3 After termination, the provisions of these Terms regarding intellectual property, disclaimers, limitation of liability, and dispute resolution shall continue to be effective.

11.1 These Terms are governed by the laws of the People's Republic of China (for the purposes of these Terms, excluding the laws of the Hong Kong Special Administrative Region, the Macao Special Administrative Region, and Taiwan).

11.2 Any dispute arising out of or in connection with these Terms shall first be resolved through friendly negotiation; if negotiation fails, either party may bring a lawsuit before the competent people's court at the location of the Company.

12.1 Entire Agreement

These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the App and supersede all prior oral or written agreements.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified or removed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12.3 Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to a third party in the event of a merger, acquisition, or asset transfer.

12.4 Third-Party Beneficiaries

Apple Inc., Google LLC, and their affiliates are not parties to these Terms and bear no responsibility for the App or its content. Any content involving third-party services is subject to the relevant terms of that third party.